AirCare HVAC maintenance plans: Because you don’t need surprises on a 40-degree day

With AirCare, our free HVAC maintenance plan for existing clients, you can keep your system in tip-top shape while taking advantage of big savings. That way, you’re never left sweating through a breakdown.

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AirCare: A smarter HVAC maintenance plan

Offered exclusively to our existing clients, our AirCare HVAC maintenance plan is a savings-driven membership that focuses on proactive care, scheduling your annual servicing during our quieter winter months to ensure your aircon is ready when the heat kicks in. Regular servicing is crucial not only for keeping your system in peak condition but also for maintaining your warranty. With AirCare, you’ll save on routine checks and enjoy a range of exclusive benefits — including priority access to our team. It’s maintenance made easy, and cost-effective.

What’s included in our free AirCare HVAC maintenance plan?

48-hour (or less) response time if you have any issues, even in peak summer

10% off our Gold and Platinum maintenance packages

10% off repair work outside of manufacturer’s warranty periods

10% off system replacements outside of manufacturer’s warranty periods

$100 bonus for every successful install or replacement you refer

Annual service reminders so you don’t have to think about it

Why choose us?

Professional but personable

We’re professionals, but we’re also friendly. We respect your property, make sure your pets don’t get out, clean up after ourselves and we pride ourselves on all being good humans.

Clear, honest communication

We respond quickly, honestly, and in plain English, avoiding industry jargon. With us, if you don’t need something, we’ll tell you, not sell you.

On time, every time

We understand the frustration of waiting for someone who doesn’t value your time. That’s why we’re committed to punctuality, ensuring we arrive exactly when scheduled — every time.

No hidden fees

We believe in transparent, upfront pricing. No shortcuts, no surprises — just clear, honest communication from day one.

Only the best technology

We only install the very best air conditioning products. For reliability, you can’t look past high-end brands like Mitsubishi, Samsung, and Hisense.

Refrigeration mechanics, not electricians

We’re fully qualified air conditioning and refrigeration mechanics — not electricians or generalist tradies. Air conditioning is our specialty, our expertise, and our passion.

48-hour response time for issues

If you’re an AirCare member and have any issues with your air conditioning, we’ll be there within 48 hours to help, even in the peak of summer.

Testimonials

Ali A.

Despite the intense heat, they spent half the day meticulously fitting air cons at my property.

Sue S.

Available within the week I called. Diagnosed what was wrong and fixed it easily on the spot.

Clayre P.

Great knowledge of products and explained what was needed, but also what we didn’t need.

Claudia F.

It’s the first time in my 30 years that I’ve witnessed a tradie arrive on site at the specified time.

Maxwell W.

Professional yet personable. Did exactly what they said they would and used plain English.

Kev W.

What we thought was clean air coming out of our AC is now really clean air.

Mdric M.

The job ended up bigger than initially quoted, but they stuck to the quoted price.

Keith.

We had total confidence leaving them with full access to our home.

Ricky W.

Amazing technicians. Fixed our system when other companies could not.

Protect your investment

We stand by our work and want to give you as much peace of mind as possible. That’s why we offer a comprehensive suite of warranties — from lifetime workmanship warranties to manufacturer’s, spare part, and refrigerant leak warranties. Terms and conditions apply.

Explore Our Warranties

FAQs

To qualify as an existing client, you need to have either had a new system installed by us, replaced an existing system through WestOz, or had your aircon serviced by our team. If you’ve worked with us before, you’re already eligible for AirCare!

Well, our clients seem to think it’s us, WestOz Trades! Our client Kaylee Furguson, for example, said this in her Google review: “Hands down the best air con company I have dealt with. You will not get better when it comes to quality, price, and reliability. They always go over and above and have no issues if they ever need to revisit.”

AirCare is 100% free! You just need to be an existing client to get access to it.

We WestOz, we offer two service packages to keep your air conditioner in tip-top condition: Gold and Platinum. The decision comes down to how much attention your system needs and your budget. Both options ensure reliable performance, but our Platinum service goes beyond the basics to deliver premium care focused on system longevity and indoor air quality (notably by preventing calcium build up). You can learn more about our packages on our air conditing ionservicing and maintenance page.