Air conditioning is a significant investment in your home or business—one that should offer comfort, efficiency, and long-term reliability. Unfortunately, the industry has seen a rise in questionable operators offering poor service, inflated pricing, or disappearing after taking deposits. To protect yourself and ensure you get the quality service you deserve, here’s what to look out for when choosing a trustworthy air conditioning company in Perth.

1. Transparent Pricing and Written Quotes

A common warning sign is vague or shifting pricing. Reputable providers like WestOz Trades Air Conditioning Services will always offer clear, itemised quotes before any work begins. Avoid companies that are reluctant to provide written estimates or who change the cost mid-job without good reason.

2. Licensing and Insurance

Always confirm that the company is fully licensed and insured. Proper credentials show that the business operates legally and upholds industry standards. It also protects you in case of any on-site damage or liability. Whether you’re booking an air conditioning installation or a repair, credentials matter.

3. Reputation and Customer Feedback

Check online reviews and testimonials to gauge the company’s reputation. A solid track record in services such as split system air conditioning, ducted air conditioning, or evaporative systems is a good sign of reliability. Genuine reviews often highlight consistency, communication, and after-sales support. It can be worth looking into a company’s business registration details. If a business has multiple trading names registered under the same ABN, especially all offering similar services, it may raise questions. In some cases, companies register multiple names to rebrand frequently — which can be a red flag, particularly if it’s to distance themselves from poor reviews or past issues.

4. No High-Pressure Tactics

Pushy sales tactics are a major red flag. Trustworthy companies will provide honest advice and give you time to make an informed decision. Whether you’re arranging repairs or exploring upgrade options, the process should feel supportive, not stressful.

5. Ongoing Support and Aftercare

The job isn’t finished when the installation is complete. Reputable companies like WestOz Trades offer continued servicing and maintenance as well as their dedicated AirCare programme. This commitment to aftercare shows that they stand by their work and value long-term customer relationships.

6. Ask Questions—and Expect Clear Answers

Don’t be afraid to ask how long they’ve been in business, which brands they use, and what guarantees are included. Scammers often avoid specifics, whereas established providers will be happy to answer and explain their process in full.

Speak to a Trusted Air Conditioning Expert in Perth

Protect yourself from poor service and unnecessary stress by working with a business that values honesty, safety, and quality workmanship. WestOz Trades Air Conditioning Services is Perth-based and committed to delivering reliable, end-to-end air conditioning solutions.

We offer a full range of services, including:

Whether you’re installing a new system, need a quick fix, or want long-term servicing, we’re here to help.

For honest advice, fair pricing, and expert support, get in touch with our team today. Avoid the pitfalls. Choose confidence. Choose WestOz Trades.